Frequently Asked Questions

Are We Pet-Friendly?

It depends. Pets are welcome provided they:

  • Do not come into contact with furniture, bedding, or carpets to maintain an allergen-free environment.

  • Do not disturb other guests.

  • Are tidied up after by the guest, who is also responsible for any damage caused.

For the best experience, we recommend keeping pets in a travel crate while in the unit or allowing them to stay in your vehicle. Please contact management for further clarification or approval.

How Do I Change or Cancel My Stay?

If you booked directly through our official website, you can:

We’re happy to assist with changes. Please note our cancellation policy requires 48 hours’ notice before check-in, or a cancellation fee may apply.

What Are Your Bedding Configurations?

At Wrights by the Sea Motel, we offer:

  • 7 x Executive Studios: One single bed and one queen bed, sleeps up to 3.

  • 2 x Deluxe Studios: One queen bed, spa bath, and air conditioning, sleeps up to 2 (ideal for couples).

  • 2 x Family Units: Two-story apartment with a queen bed downstairs and three singles upstairs, sleeps up to 5.

  • 2 x One-Bedroom Apartments: Queen bed in a separate bedroom, two singles, and a sofa bed in the lounge, sleeps up to 4.

  • 1 x Luxury Studio: Extra-large studio with a queen bed, single bed, and sofa bed, sleeps up to 3.

Note: The sofa bed can be set up as a double bed to accommodate two extra guests. Please confirm with management before booking.

What Are the Check-In and Check-Out Times?

  • Check-In: After 1:00 PM.

  • Check-Out: By 10:00 AM.

For early check-in or late check-out, please contact management. A surcharge may apply.

What Is the Minimum Age to Book a Room?

Independent bookings require guests to be at least 18 years old. Underage guests must be accompanied by an adult or caretaker.

What Payment Methods Do You Accept?

We accept:

  • Cash

  • Visa

  • Mastercard

  • Amex

  • EFTPOS/Debit cards

For company bookings, we may accept invoicing or chargebacks. Please discuss any payment questions with management.

Got more questions? We are here to help!