We offer a flexible policy regarding cancellations, providing free cancellation for any cancellations and booking amendments made outside of 48 hours from the scheduled check-in time. However, please note that cancellations made within the 48 hours will incur a cancellation penalty that is equal to the cost of the first night’s stay. If you find it necessary to cancel your reservation or make any changes to your booking, we kindly ask you to contact our reception team at +64 4 902 7600 for assistance.